We pride ourselves on providing our customers with the highest level of customer service. Here's what they have to say.
New front tire bought and installed. More maintenance to come. The staff are knowledgeable, friendly, and helpful. At the time of writing this, they are one of the only local places that will work on anything older than a 2012.
Eric J., Parts Manager took the time to listen and find the parts I needed for my Ride. It's almost impossible to know the name of every part on a bike unless you deal with it on a frequent basis. He's been doing it for a little over twenty year(s) to find the parts that you need at an reasonable price if they can't order it from stock or from another dealer. He spent well over an hour searching just for one part that I was seeking for my ride. Extremely polite and patient. Thanks again Eric and look forward to doing business with you again shortly.
The service department was helpful and knowledgeable. They were considerate of my time and willing to hear my concerns regarding my motorcycle. I would recommend their service to anyone. Great staff!
Sales rep Jessie was outstanding and efficient, great service
Trell was our salesperson and he was very helpful and knowledgeable. Everyone that helped us in the showroom was very pleasant and helpful. We purchased a BMW 310GS and love it.
Fantastic! Customer service is great, prices are good for the area and for a authorized dealer. Very helpful staff and awesome knowledge within the walls.
Kenny and the team were professional and made the buying process easy and fair. No pressure sales and a nice test ride were included. Quincy picked me up from the airport when I had to drop off the rental car after purchasing the motorcycle. They even helped out with a few issues a week after the purchase. Highly recommended!
Friendly proffessioal, ethical service, No surprises, service personnel overly eager to assist. Cost of service much less than expected. Great customer service experience all the way out the door. Deserved 5 star rating.
I was/am a first time customer with Champion and I have probably written 3 reviews on products in my entire life. I have, however, bought and sold many motorcycles, ATV's and the like over the years. When shopping for my next BMW motorcycle, after having had bad experiences with two other BMW dealerships in the region, I decided to try Champion.
Contacted Kenny about a used BMW bike and we communicated about a week, the day before I was to go check the bike out it sold! Kenny was about to let me know when I reached out to him, quickly we looked at another option and went to check it out. Ended up buying and honestly I went to check that bike due to the time and communication Kenny invested with me. Better yet after two new tires on the house as the weather was bad Kenny offered to trailer the bike to me the next day not only he did but also within the time discussed! Champion earned a customer for life! Thank you!